Terms of Use

About VitaDrop

VitaDrop is operated by Matrix Tech Solution. Contact: support@vitadrop.app. These terms apply to the VitaDrop website, app and connected services. By using the service, you agree to these terms. If you do not agree, do not use it.

The iPhone app is currently advertised as coming soon. Features and purchases described here apply when made available to you.

What the service does

VitaDrop helps you record your own health activities and measurements in Apple Health, manually or through confirmed entries from ChatGPT. Free use includes manual recording and two Favourite Tiles. VitaDrop Premium adds ChatGPT linking and unlimited Favourite Tiles. ChatGPT linking also requires a VitaDrop account.

VitaDrop is a personal logging tool. It does not provide medical advice, diagnosis, treatment or emergency monitoring. Do not use it as a substitute for professional care or rely on it for urgent health decisions.

Your entries and permissions

Check the type, value, unit and time of each entry before saving it. AI interpretations can be wrong. A confirmed ChatGPT entry waits in a temporary inbox until your authorized iPhone delivers it to Apple Health. Queued does not mean saved to Apple Health.

Delivery depends on permissions, device availability, connectivity and supported entry types. Review the app’s delivery status when you need to know whether an entry was saved. Optional symptom-history sharing needs separate access and your approval in VitaDrop.

Accounts and acceptable use

Use VitaDrop for your own information and keep your account access secure. You must be legally able to agree to these terms, or have the involvement of a parent or guardian where required. Follow the age and account requirements of any connected platform.

Do not access another person’s account, submit information without authority, interfere with the service, bypass access controls or use it unlawfully. We may restrict access when reasonably necessary to address misuse, security risks or legal obligations, with notice where appropriate.

Premium and payments

Available plans, prices, billing periods and any trial conditions are shown before purchase. App Store purchases are charged through your Apple account. Auto-renewing subscriptions renew unless cancelled under the conditions shown at purchase. Manage or cancel your subscription in your Apple account’s subscription settings.

Deleting VitaDrop or your VitaDrop account does not cancel a subscription. Restore Purchases can recover eligible access. Refund requests for App Store purchases are handled through Apple, subject to applicable consumer rights. When Premium ends, free manual recording remains available; access to Premium features ends.

Privacy and deletion

Our Privacy Policy explains what information is processed, temporary inbox retention, optional sharing and your choices. VitaDrop’s cloud inbox is not a permanent backup of your health history.

You can stop using the service and delete your account and cloud inbox through the app’s account controls. Entries already delivered to Apple Health remain there until you manage them in Apple Health. Information already shared with another service remains subject to that service’s controls.

Apple and other services

Apple Health, the App Store, ChatGPT and other third-party services have their own terms, availability and account requirements. VitaDrop is an independent product and is not endorsed by Apple or OpenAI.

For app downloads through the App Store, Apple’s Standard End User License Agreement applies unless a custom license is supplied with the app. These terms describe VitaDrop’s services and do not remove rights granted under the applicable app license.

Ownership

You retain your rights in the information you provide. You permit us to process that information only as needed to provide the requested features and as described in the Privacy Policy. VitaDrop’s software, branding and website materials belong to their respective owners. Use them only as permitted by these terms, the applicable app license and law.

Availability and responsibility

We aim to provide a reliable service, but availability, uninterrupted sync and error-free interpretation cannot be guaranteed. Features may change as the service develops. Where a change materially affects a paid service, applicable notice, cancellation and consumer rights continue to apply.

To the extent permitted by law, we are not responsible for indirect losses arising from service interruptions or your reliance on incorrect entries. Nothing in these terms excludes liability that cannot lawfully be excluded, or limits mandatory consumer rights, including remedies for a service that does not conform to its contract.

Changes and questions

We may update these terms and will show the revised date on this page. We will give notice of material changes where required and seek agreement where necessary. Changes do not remove rights that have already arisen. Contact us using the details above with questions or concerns.